Returns & Exchanges

At WakeMeTM, we want you to be fully satisfied with your tech experience, which is why we offer a 30-day hassle-free return window for all electronics in their original condition. If your device isn't the perfect fit for your lifestyle, our streamlined process ensures a quick and easy refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your WakeMeTM account, navigate to your order history, and select the item you wish to return to receive a unique Return Authorization (RA) number.

• 2.
  Pack Your Device

  Securely place the electronic device in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technical team inspects the hardware for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.